Phone:+1 (518) 703-4268
Email:assist@stoneabodeeu.com
Address:1 DAVID WAY,E PATCHOGUE,NY 11772,United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)
At Stone Abode EU, we are committed to providing a reliable and transparent shipping experience. The information below outlines our order processing, shipping, and delivery procedures.
Orders are processed and shipped from our warehouse Monday through Friday, excluding weekends and federal holidays.
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information. If you do not receive the email, please check your spam, junk, or promotional folders.
Orders are typically processed within 1–3 business days (Monday through Friday).
Orders placed and fully paid before 6:00 PM on business days will begin processing on the same day.
Orders placed after 6:00 PM will be processed on the following business day.
Orders submitted during weekends or federal holidays will enter processing on the next available business day.
Please note that processing times may be extended during peak shopping periods or due to unforeseen operational circumstances.
Once shipped, orders are generally delivered within 5–12 business days, depending on the carrier, destination, and external shipping conditions.
While we strive to meet estimated delivery timeframes, occasional delays may occur due to factors beyond our control.
At this time, we provide shipping services exclusively within the United States.
We currently do not offer international shipping.
Orders under $110: a flat shipping fee of $11 applies.
Orders of $110 or more: free standard shipping.
Any applicable shipping charges will be clearly displayed during checkout before payment is completed.
You may monitor the status of your order at any time through the Order Tracking section of our website.
Simply enter the required order information to access the latest shipping updates.
If you need to update your shipping address after placing an order, please contact our customer support team via email within 24 hours of purchase.
After this period, your order may already be in processing or transit, and modifications may no longer be possible.
We recommend carefully reviewing all shipping details before completing your purchase.
If you have any questions regarding your order, shipping status, delivery times, or any other concerns, our customer support team will be happy to assist you.
Phone: +1 (518) 703-4268
Email: assist@stoneabodeeu.com
Address:
1 David Way, E Patchogue, NY 11772, United States
Business Hours:
Monday to Friday, 9:00 AM – 6:00 PM (EST)
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